"Veterinarians must direct their focus to providing more services to their pet-owner clients to sustain clinic growth."
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Team
Brad Carmichael, DVM
Chief Executive Officer
Brad serves as the lead executive and visionary of On Call Solutions. He is
also responsible for the budgetary and fiscal management of OCS. With more
than seven years as an on call veterinarian, he brings valuable industry experience
and a broad network of contacts. He is the owner and practicing veterinarian at Pleasant
Valley Veterinary Clinic in McMurray, PA. He was the 2008-09 president of the Ohio State
University Veterinary Medicine Alumnae Society, Board of Trustees member and a member of
the Ohio State University Teaching Hospital Advisory and Small Animal Practitioner
Advancement Boards. He is also a Practice Management lecturer and member of the Accreditation
Board at the Pittsburgh Veterinary Technical Institute. Brad is an active member of the
AVMA & PAVMA; and serves as a Continuing Education Speaker and Guest Presenter at other
Industry Conferences and Meetings. He is a graduate of Wake Forest University (1996), and
The Ohio State University College of Veterinary Medicine (2000).
"As an on call veterinarian, I am confident this service will not only allow veterinarians to make more money by charging for this valuable service offering, but it will also reduce the stress we’ve all experienced from nuisance after hours calls."
Derrick Pittman
Chief Operating Officer
Derrick oversees all day-to-day operations of OCS. His responsibilities include call center operations,
process improvement, and new clinic implementation. He brings to OCS a wealth of experience
with his diverse portfolio of work. He is a participating member of both the Public Relations
and Website Committees with VetPartners. Derrick has a background in e-business, sales, and
business development, consulting, project management, and national account management. In addition, he
has launched a successful e-magazine and published several books. He is also a volunteer for
the Atlanta Humane Society. He is a graduate of Wake Forest University.
"I will ensure you and your clinic will have everything you need to be successful with our system. After all, we are only successful if YOU are successful."
Kelly Pittman
Vice President of Sales
Kelly oversees business development for OCS. Her responsibilities include developing and implementing effective sales strategies; managing, mentoring and setting goals for the sales team; and coordinating the company's community involvement. She also oversees all marketing efforts ensuring objectives are met through our marketing team.
Her experience provides critical support and account management to client clinics. Kelly's track record of sales success won her Salesperson of the Year at a previous employer, and she has pioneered several successful marketing campaigns that continue to thrive today. She also brings experience in project management, business development and the hospitality and financial services industries. She is an active volunteer for several philanthropic organizations including the Atlanta Humane Society and Atlanta Pet Rescue.
She is a graduate of The University of North Carolina at Greensboro."As an animal lover and proud parent of our rescue dogs Maggie and Ralph, I believe every pet owner must have After Hours Assurance. I'm committed to sharing our concept with veterinarians everywhere so all pet owners will have access to this valuable service."
Erin Carmichael
Vice President of Northern Operations
Erin organizes and conducts research on viable markets and partners, implements sales efforts for the northern states, participates in the writing and production of business materials, communicates with team members to coordinate corporate action where necessary. Prior to joining the On Call Solutions team, Erin spent 10 years working as a teacher and a Title I / Federal Programs reading specialist in the Pennsylvania Public School System. Her leadership roles included participation in numerous specialized committees and as an instructor for in-service education and training. A horseman and award winning hunter and jumper rider, Erin also brings a familiarity with the equine / large animal industry. Erin earned her B.A. from Purdue University and received her M.S. at Duquesne University.
"As a participant in the original inception of the After Hours Assurance concept, the wife of a practicing on-call veterinarian, I am very enthusiastic about the personal and business benefits of the After Hours Assurance program."
